Increased number of Gateway Timeouts

Incident Report for Green Security System Status

Resolved

This incident has been resolved.

Posted Sep 21, 2026 - 15:36 UTC

We have identified and mitigated the issue. All requests are returning to normal now.

Posted Sep 21, 2026 - 15:22 UTC

We are currently investigating an issue where an increased number of timeout responses to API calls.

Posted Sep 21, 2026 - 15:03 UTC

This incident affected: Vendor Credentialing (Vendor Credentialing Portal, Green Security App).